Job Description

Hayleys PLC is currently seeking a highly skilled and experienced Head of Customer Support / Service Manager to join our dynamic team. As a leading institution in the industry, we are committed to providing exceptional customer service and support to our clients. The ideal candidate will have a proven track record in managing customer support operations, with a strong focus on delivering excellent service to our valued customers. In this role, you will be responsible for overseeing the daily operations of our customer support team, ensuring that all inquiries and concerns are addressed in a timely and efficient manner. You will also be responsible for developing and implementing strategies to improve customer satisfaction and retention. If you have a passion for customer service and possess excellent leadership skills, we encourage you to apply for this exciting opportunity at Hayleys PLC.